paradise city

Notice

Resort visitor information in accordance with the government's phased return policy

We are sincerely grateful for your trust and support as we are committed to putting your safety first. With the social distancing rules placed to prevent COVID-19 from spreading, please refer to the new resort visitor policy explained below. 

 

[Resort visitor information complying with the government's phased return to normalcy in the greater Seoul area]

■ Applicable period: From November 1st, 2021

*This may be subject to extension or change, depending on the government's pandemic control measures.

 

Guide for private gatherings in accordance with the phased return policy

Guide on private gatherings

Gatherings and restaurant dining available for up to 10 people
*Please note that a refund is not available when access to the facility is rejected due to one's unvaccinated status.

Exceeding the number of room guests
is prohibited

Please comply with the room capacity policy.

*Family members with the same registered residence address are excluded from private gathering measures. Please bring proof (e.g., resident registration certificate issued within the past 3 months) and an ID upon hotel check-in and restaurant visit.

*Fully vaccinated people are required to have received the second dose (the first dose for Janssen) at least 14 days ago and need to present a vaccination certificate issued by the Korea Disease Control and Prevention Agency, or a vaccination certificate on COOV application, Naver, or Kakao. 

*Please note that a refund is not available when access to the facility is rejected due to one's unvaccinated status.

*As failure to meet the requirements may be led to forced check-out, we kindly ask for your full cooperation. 

 

 

HOTEL FACILITIES
Indoor and outdoor swimming pools
Fitness Center
Safari Park
Sauna
Play Lab
Kids Zone

 

The facilities are being operated in accordance with the government's strengthened pandemic control measures. 

*Please wear a mask when accessing the facilities.  

 

swimming pools
Fitness Center
Sauna

In accordance with the government policy (e.g., requirements for vaccination certificate, negative test result, etc.), unvaccinated people (adults) are not allowed to enter the venue. 

- Vaccinated people: QR code and vaccination certificate to be verified

- Unvaccinated people: Negative COVID-19 result from within 48 hours required

 

 

ENTERTAINMENT FACILITIES
CIMER

Aqua Spa Zone
Rest area (Sun Bed & Cabana)
Jjimjil Zone
Sauna
certificate, negative test confirmation, etc.), unvaccinated people (adults) are not allowed to enter the venue. 

- Vaccinated people: QR code and vaccination certificate to be verified

- Unvaccinated people: Negative COVID-19 result from within 48 hours required


* It is not allowed to consume foods other than beverages in the rest area (Sun Bed & Cabana).
WONDERBOX

Attraction
Carnival Game
F&B/Gift Shop
Amenities
The number of guests for the Attraction and Carnival Game are limited.

* It is not allowed to consume foods in areas other than the F&B venue.

 

[Temporarily closed venues]

- Hotel and subsidiary facilities: ART PARADISO

- F&B: RAKU, RUBIK, SERASE

- Entertainment: The outdoor shower facilities at CIMER

*Since the information may be subject to partial changes, depending on the venue, please check the details before your visit to prevent inconvenience. (PARADISE CITY contact number +82-1833-8855)

 

[Information for those eligible for isolation exemption]

Those pre-approved for isolation exemption are allowed to stay with us and access the facilities as per the rules below to ensure the safety of other visitors. We kindly ask for your understanding and cooperation. 

 

1. Those pre-approved for isolation exemption on diplomatic/public affair related grounds (A1, A2, and A3 visa holders) or for an important business reason are required to present an exemption certificate and a negative PCR test result sticker received after entering the country.  
2. Fully vaccinated overseas arrivals are allowed to stay with us and access the facilities only when a negative test result was received after entering the country. They are required to present a self-isolation exemption certificate and a negative test result certificate. (Those fully vaccinated in Korea are required to present a vaccination certificate and a negative test result certificate.)

 

*Foreign nationals must have a physical passport with them since passport verification is required upon check-in.

 

[COVID-19 countermeasures]

1. Thermographic cameras in place for areas accessed by customers and employees

2. Those with symptoms, those subject to self-isolation, and overseas arrivals who entered Korea less than 10 days ago are not allowed to stay at the hotel or access the facilities

3. Mask wearing is mandatory at the hotel and shared facilities

4. Vaccination certificate verification is mandatory at the swimming pools, fitness club, and sauna.

5. Stays at Play Lab and Kids Zone are limited to one hour.

6. Regular disinfections are conducted in the rooms and shared facilities.

 

With safety being our top priority, PARADISE CITY is fully committed to complying with the pandemic control rules and preventative measures and ensuring that your stay with us is safe. Thank you. 

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