paradise city

PRICE & INSTRUCTIONSHere are your instructions on how to use Wonderbox facilities.

Tickets

Category Price Note
One Day Pass Adult KRW 28,000
Child KRW 20,000 Child: 37 months – 13 years (Elementary school children)
Carnival Game Pass 1 Game KRW 3,000 Carnival game passes may be purchased by using automatic ticket dispensers inside Wonderbox upon entry.
3 Games KRW 7,000
6 Games KRW 11,000
9 Games KRW 16,000
  • All guests are required to purchase a one-day pass for admission into Wonderbox and all entry passes include access to Wonderbox facilities.
  • One-day passes can be purchased via the Wonderbox website, ticket office inside the Plaza or on-site automatic ticket dispensers.
  • Carnival game passes can be used after purchasing upon entry into Wonderbox.
  • Infants (36 months or younger) are granted free admission to Wonderbox.
    • All infants must be accompanied by legal guardians. Free admissions are subject to the presentation of identification or documents (resident registration or medical insurance card) for verification of the infant’s age.
    • Regardless of free admission, separate fees for carnival games are applicable.

Special Group Benefits

  • Infants (36 months or younger) are granted free admission to Wonderbox.
    • Subject to presentation of identification or document (resident registration or medical insurance card) for age verification
    • Regardless of free admission, separate fees for carnival games are applicable.
  • Priority admission pass to persons with disabilities and their guardian (one person)
    • Subject to presentation of welfare card and other supporting documentation

Operating Hours

Category Operating Hours
Weekdays(Mon~Fri) 10:00 ~ 21:00
Weekends(Sat,Sun), Holidays 10:00 ~ 22:00
  • Ticket office closes 1 hour prior to the Wonderbox closing time.
  • 9:10PM to 10: 10PM weekdays is a special event time available through prior reservation.

Suspension of Service

The following attractions of Wonderbox are expected to be closed temporarily.

No attractions expected to be closed

  • Facilities may be closed or inspected without prior notice depending on operating conditions.

Instructions

  • Persons wearing admission bands are allowed re-entry only on the day on which the admission band was purchased.
  • Once purchased, admission bands cannot be refunded, cancelled or transferred, and are non-reissuable under all circumstances including loss and damage.
  • In case of exceeding the optimal occupancy, admission may be restricted for certain hours or ticket issuance may be suspended for the guests’ safety.
  • In weekends or holidays, Wonderbox may be crowded due to the visit of many customers, and waiting time may occur for admission and rides.
  • It is recommended to keep strollers at designated areas to avoid the inconvenience of other guests.
  • To ensure a safe and pleasant experience for our guests, the following items are strictly prohibited inside Wonderbox.
    • Outside food/liquor (excluding baby food or hypoallergenic food)
    • Gas burners/mats/pets (excluding seeing eye dogs)
    • Bicycles/inline skates/kickboards and other small vehicles, wireless control vehicles
  • All guests are asked to refrain from engaging in acts that may disturb other guests.
    • Violating rules when forming lines
    • Loudness, aggressiveness, using attractions after drinking
    • Smoking in areas other than designated areas outside Wonderbox
  • If your child has gone missing, do not panic and visit the information desk located at the center of the first floor. Provide descriptions of your child and we will do our best to locate your child as quickly as we can.
  • We ask that all guests show respect for our employees who endeavor to provide you with the best service.
    • Please refrain from speaking impolitely, using abusive language or engaging in physical contact to/with our employees.
    • For any suggestions, please call our main customer service number at +82-32-729-7500.
  • Periodically, there may be filming or reporting taking place on the premises.
    • We ask for your understanding that some attractions may be closed temporarily during filming.

Terms and Conditions

■ Article 1 Application of Terms and Conditions

  • All matters related to entering Wonderbox (hereinafter referred to as the “Company”) and the using the facilities will be pursuant to these terms and conditions, and any matters not stipulated in these terms and conditions will be pursuant to relevant laws and/or customs. “Wonderbox” is the name of a theme park operated by Paradise Segasammy.

■ Article 2 Operating Days and Hours

  • 1. The operating hours will be separately posted and may be changed.
  • 2. The facility may be closed for a fixed duration for special circumstances (natural disaster, force majeure events, unexpected weather conditions, business reasons of the operator, business policy, etc.).

■ Article 3 Fees

  • 1. Individual Fees
    • A. Adult: 14 years (middle school students) or older
    • B. Child: 37 months or older ~ Below 13 years old (elementary school students)
    • C. Toddler: Under 36 months old (requires documentary proof)
  • 2. Group Fees
    • A. Applies to a group of 20 people or more (Provided, restricted to cases of entering under a group name for a specific purpose)
    • B. A separate fee may apply to the extent of not violating the intent of these terms and conditions, relevant laws and/or customs.
  • 3. A special rate for people with disabilities may change depending on the business conditions, etc. of the Company, and the details will be posted at the ticket office, etc. When the special rates apply, evidence (registration for the disabled, etc.) must be provided for verification.
  • 4. Types of Tickets
    • A. All access ticket: a ticket that can be used to enter Wonderbox and use all amusement facilities in operation for the date indicated on the ticket (facilities that cannot be used will be separately indicated and notified)
    • B. Special ticket: a ticket that can be used for special services provided through a partnership with the Company and other domestic and/or overseas companies
    • C. Others: applicability of each ticket may be modified, and a ticket system to fit the characteristic of the user may be implemented
    • D. Ticket prices and facility fees will be separately posted and may change depending on the management conditions and business policies of the Company, etc.

■ Article 4 Refund of Fees

  • 1. As a rule, fees will not be refunded after entering the premise.
  • 2. Provided, the operator may take measures, such as refund, etc. by considering multiple circumstances upon occurrence of a reason deemed for the customer to unable to use the facility of the Company due to the circumstances of the customer within 1 hour after the entry, and in such a case, the visitor must provide an evidence (ticket, receipt, etc.) to prove the entrance. Detailed requirements and conditions related to the refund shall be pursuant to a separate regulation of the Company.
  • 3. Request for a refund due to weather changes and other personal reasons will not be honored.

■ Article 5 Restriction on Entrance

  • 1. The Company may restrict the entry of customers or suspend the ticket sales for a fixed duration when the Company determines that maintaining safety is difficult due to exceeding the occupancy of the facility.
  • 2. During entry, customers with advanced ticket may be allowed to enter before general customers.

■ Article 6 Matters Related to the Use

  • 1. The visitors will comply with the following terms of use to promote safety of the visitors and to maintain public order.
    • A. Bringing in food and bringing in and/or using portable stove, etc. that can cause discomfort to others and disturb the business of the operator are prohibited to maintain a pleasant and clean environment and to prevent fire.
    • B. Pets will not be allowed, except for guide dogs for the blind.
    • C. Persons wearing clothes that cause discomfort to others, being loud or acting violently, etc. which may cause harm to others will be restricted from entering and may be asked to leave.
    • D. Following are prohibited.
      • ① Bringing in dangerous articles
      • ② Sales and display of products
      • ③ Distribution of flyers
      • ④ Assembly and speech
      • ⑤ Filming for commercial purposes
      • ⑥ Taking out of various facilities and rental facilities
      • ⑦ All actions of obstructing the operation of the park and related facilities
    • E. All indoor areas of the park are smoke-free.
    • F. You cannot leave personal items and/or goods unattended to secure a place to watch various performances and shows. Any unattended articles may be removed.
    • G. Terms of use for individual facilities will be separately posted.

■ Article 7 Restriction on the Use of the Facilities (Boarding and Viewing)

  • 1. The use of a facility may be restricted by considering the physical conditions, such as age, height, etc. for the safety of the customer during the use of the facility.
  • 2. The use of a facility may be restricted during the safety inspection of the facility within business hours.
  • 3. Customers with illnesses, etc. must verify the usability of a facility with the employees by explaining the symptoms prior to the use.
  • 4. Terms of use and precautions for individual facilities will be separately posted.

■ Article 8 Re-Entry

  • Re-entry is allowed with a verification procedure after leaving.

■ Article 9 Measures for a Missing Child

  • 1. During Operating Hours
    • A. The Company operates a center for lost children within the facility and will take all measures necessary to hand over the missing children to the guardians.
    • B. The Company records and maintains missing child ledger for a mutual verification during the handing over of a missing child.
  • 2. After Operating Hours
    • A. A lost child not reconnected with the guardian will be handed over to a police station, along with the concerned record of the lost child.

■ Article 10 Processing of Lost Items

  • 1. The Company operates a lost and found and takes all measures necessary to hand over the items to the owners.
  • 2. Matters on the receipt and hand over of lost items are recorded and maintained in the lost and found ledger.
  • 3. The Company will retain the valuables for 180 days and the regular/other items for 60 days from the items found according to the Lost Articles Act, however when the owner fails to claim the items, they are reported and handed over to a police station.
  • 4. Perishable food products may be disposed of at the discretion of the Company.
  • 5. All other matters related to the processing of lost items will be pursuant to the Lost Articles Act and customs.

■ Article 11 Compensation for Damages, Etc.

  • 1. The Company will be liable for damages pursuant to the Civil Act or other laws when customers incur damage due to careless maintenance of the facility from intentional and/or negligent actions of the Company.
  • 2. When the Company and/or a third party incurs damages due to reasons attributable to a customer, it will be processed pursuant to the Civil Act or other relevant laws.

Group Visits

  • Group Admission
    • Group admission to Wonderbox requires reservations made in advance.
  • Group Reservation Inquiries: +82-32-729-7500 (Monday to Friday 9:00~18:00)

Affiliation Inquiries

  • Advertisement/Affiliation Inquiries: +82-32-729-7500 (Monday to Friday 9:00~18:00) / wonderbox@paradian.com
  • Major Affiliations
    • Rental and Promotion: Rental for customer events of affiliated companies, promotions
    • Advertisement: Digital advertising, online/mobile advertising
    • Other affiliations