· This offer is for foreigners only, so guests will need to present their foreigner's residence certificate or passport when checking in. A regular fee may be charged if the guest's nationality cannot be confirmed.
· Check-in is from 3:00 p.m., and check-out is until 11:00 a.m. An additional fee may be charged for early check-in or late check-out.
· For payment process in Korea, Foreign Credit card is not available. Regards to payment issue, Please reach to the customer service – Call(Tel. +82-1833-8855) or
Q&A page.· To cancel a product that had been reserved through the website, please cancel it directly through the website for quicker processing.The cancellation process may be delayed or restricted if you inquire through telephone.
· The subsidiary facilities (Swimming Pool and Fitness) are accessible during your stay and become inaccessible upon check-out.
· Access to Paradise Casino is restricted for minors or Koreans.
· This offer is for two adults and two children.
-Each room accommodates up to 3 adults, and only 1 child (37 months - 12 years old) is allowed per 3 adults staying in the same room.
-An extra adult guest will be charged KRW 50,000 (excluding VAT), which will include access to the Swimming Pool, Fitness, Kids Zone and Play Lab.
-An extra bed will be charged KRW 70,000 (excluding VAT), which will include the extra bed and access to the Swimming Pool, Fitness, Kids Zone and Play Lab.
· Disposable items will no longer be available from March 1, 2024, as we are committed to reducing the use of disposables in compliance with the 「Resources Recycling Act」.
- Disposable items: Toothbrushes, toothpaste, and razors.
* Room reservation cancellation/refund and fee policy
-More than 48 hours prior to the reserved date: Cancellation without a fee
-Less than 48 hours and more than 24 hours prior to the reserved date: 50% of the product rate is charged as a cancellation fee
-Less than 24 hours prior to the reserved date: Please contact the reservation office about other changes or no-show situations.
-Information on free shuttle bus at Incheon International Airport