paradise city

FACILITIESExplore the facilities of Hotel Paradise
that make your stay more pleasant and memorable.


The Best Entertainment Spot of Hotel Paradise

Safari Park is a piquant entertainment spot just like Theme Park where a guest is able to feel enjoyment every minute.
The bowling zone '10 Pins', Play Lab where you can enjoy a variety of SEGA’s popular games, luxury Crystal Pocketball, Dart Zone and enjoying beverage in 10 Pins Bar will entice a guest to spend precious time in Safari Park.


※ The SAFARI PARK (Play Lab, including paid facilities) can be accessed during your stay until 1:00 p.m. after check-out.

Operating hours
09:00 ~ 20:00
(Maintenance Time 14:00 ~ 15:00)
  • SAFARI PARK including Play Lab may be closed to public access during maintenance at 14:00 - 15:00.
Play Lab
Free for a resident in a hotel
For Adult - KRW 10,000 for one set per game
For Kid - KRW 5,000 for one set per game
Pocketball - KRW 5,000 for one set per game (Duration: 30 minutes)
Darts - KRW 2,000 for one set per game(For Adult)
Contact Number

Service Information


Newly equipped with a content-based game of SEGA brought by collaboration between SEGA and PLAY LAB, PLAY LAB is an activity game zone that features console games, action, sports, and racing. Find unique joy with your family, friends and colleagues in our Theme Room that houses SEGA's mascot character SONIC and various popular games.



  • Guests staying at Hotel Paradise may use this guest-exclusive facility any time during their stay.
  • Guests may use this facility once (1 hour) per night of stay. (Based on the number of guest per room)
  • No food allowed in the PlayStation Experience Zone.
  • Extra care is required for children, the elderly and pregnant ladies.
  • Guests may be charged a fee in the event of any damage caused by his/her negligence such as applying excessive pressure during game-playing.
  • Select games may be age-restricted.
  • We may restrict the use of the facility to avoid overcrowding.

10 PIN

With seven bowling lanes, a sports bar, darts and pocketball games, 10 Pins takes bowling to a new level.


  • Guests staying at Hotel Paradise may use this guest-exclusive facility any time during their stay.
  • We may restrict the number of game sessions per guest to avoid overcrowding.
  • Guests may be charged a fee in the event of any damage caused by his/her negligence.
  • Please store all your valuables at the Desk to prevent loss.


Have a quick break at a sports bar with fun and exciting games.

1:1 consultation

*Required fields
  • You can find your inquiries and our responses at the ‘Inquiries’ of MY PAGE.
  • Your inquiries are processed by [Inquiry submission to the relevant department -> Investigation of the cause -> Improvement measures and appropriate actions -> Result announcement].
  • Please kindly understand that it may take some time to process the responses if the inquiries are submitted on the weekends or holidays.

Consent to collection and use of personal information (Required)

Paradise City is committed to protecting your personal information. In order to provide services, we require your consent in accordance with Articles 15 and 22 of the Personal Information Protection Act.


[Consent to Collection and Use of Personal Information]

1. Purpose of collection and use: user verification for membership service, customer notification and complaint handling

2. Information subject to collection

  - Required information: username, password, name, date of birth, mobile phone number, email address

  - Optional information: address, profession, wedding anniversary date, facilities of interest, areas of interest

3. The following rules apply to the personal information of inactive users and upon expiration of retention period counted from the last access, the personal information shall be stored/managed separately or destroyed:

  1) Valid for 1 year

  2) Applicable services: membership service (user verification, website login, view/credit/redemption/adjustment/conversion of reward points), card issuance, purchase of hotel products and services, updating information

  3) After expiration: to be managed or stored separately

    a. separate storage and management: As part of a measure equivalent to destruction, the personal information of inactive users shall be stored/managed separately from the database containing other users' personal information and unauthorized access is restricted.

    b. notification of pending expiration: members shall be notified of destruction or separate storage/management of personal information via email or text message at least 30 days prior to expiration, including the date and types of information.

    c. If inactive members use the service, it shall be considered a request to re-activate the account and their personal information shall be restored for normal storage/management.

4. Personal information shall be destroyed when the purpose of collection and use is achieved in accordance with Article 2 of the Privacy Policy or if requested by the member during the retention period or at the   point of destruction. However, personal information shall be retained under the applicable laws and regulations in the following events:

  - Period of retention/use: from the date of membership registration to the withdrawal of membership

  - Applicable laws: Commercial Act, Act on the Consumer Protection in the Electronic Commerce Transaction, etc.

  - Period of retention

    ㆍWithdrawal of subscription or contract: 5 years

    ㆍInformation about payment and product supply: 5 years

    ㆍHandling complaints or disputes with consumers: 3 years (Act on the Consumer Protection in the Electronic Commerce Transaction, etc.)

    ㆍCollection and use of credit information: 3 years (Credit Information Use and Protection Act)
In the event of outstanding payment or overpayment, the information shall be retained until the case is resolved.

5. You may refuse to consent to the collection and use of personal information. However, in this case, you may not be able to register as a member.


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